As a tenant looking for a property in Stone and surrounding areas, we can assist you in finding an ideal property.
We can offer expert advice and provide a step by step guide on how to rent a property with us, also do not miss your ideal home by registering with us below for property alerts.
Feel free to visit our offices and meet our specialist lettings team who can assist in any queries you may have. Alternatively, you can register online, and we will contact you to help in any way we can.
If a property that you fancy is available to let why not arrange a viewing via our office or website, we are open seven days a week and can arrange evening viewings, so we have more time available to arrange a viewing that is convenient for you and the landlord.
Do not hesitate to contact our dedicated and personable team who handle excellent relationships with our portfolio of landlords.
If the landlord would like to proceed with your application, it is at this time that an Application Fee becomes payable. Our Tenant Fees include all the information you require that relate to these fees.
We will also require you to bring in to our office your passport or photo id (such as photo driving licence), most recent utility bill or bank statement and your three most recent payslips.
As part of the qualifying process, we need to liaise with a company called Blinc Tenancy Referencing who will perform credit checks and referencing. You will also receive our full terms and conditions accompanied by an offer letter. We will support you with understandable queries you may have during this part of the process. It's worth noting that it can take up to 72 hours to receive a response from the referencing and credit check process.
We will require your first payment for rent, deposit and other applicable fees five days before the proposed key collection date. We do this to ensure there is enough time for the banks to process the necessary transactions. You will have received the tenancy agreement in advance so you can digest all the information related to the move, so feel free to ask us any questions at this point.
By law, there are criteria we have to abide by and information which we have to provide to you on the day you move in. These include the Government How to Rent leaflet, Tenancy Deposit Scheme leaflets, Energy Performance Certificate and gas certificate (if required).
All Tenants (and Guarantors) will need to be present to sign the tenancy agreement before key collection.
We will provide you your property managers contact details upon move in, if the property is being managed by ourselves.
We can assist with any insurance queries you may have by calling upon our resources and knowledge of the industry. We can even guide you on if you wish to switch energy provider to installing broadband whilst residing in the property. We can't emphasise enough, we are here to help so do not hesitate to ask us any questions and we guide you accordingly.
We are members of the Association of Residential Letting Agents (ARLA) and The Ombudsman's Services: Property.
Our Client Money Protection is through The Dispute Service as our Tenancy Deposit Scheme unless your Landlord has specified otherwise.
MONEY LAUNDERING REGULATIONS prospective tenants will be asked to produce identification documentation during the referencing process including proof of address and wage slips, and we would ask for your co-operation so that there will be no delay in agreeing on a tenancy.
If keys are lost you will be charged to replace them and in some circumstances to replace the lock if needed.