Landlords Guide

Trust Austin & Roe to look after your property and find you quality tenants

Let Austin & Roe assist you with offering you the reassurances your rental property is in the best of hands. We provide a selection of services to suit each landlords preference.

Discovering quality tenants is our priority, and we will quickly market your property on all the major property portals such as Rightmove. We will also display your property in the window of our ideally located offices on the High Street of Stone in Granville Square.

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Which service suits you?

Fully Managed - We want to alleviate any burden you may have managing your buy to let properties and allow you the time to enjoy your investment. From the initial marketing of your property, dealing with the legal process, moving the tenants in and maintaining the property facilities we will take care of every aspect of letting your property.

Let Only - If you like to be more hands-on and manage your properties yourselves, we can still support you with identifying tenants that meet your requirements and standards. As with a fully managed service, your property.


Our Services & Fees

Fully Managed
(10% of rent + vat)
Let Only
(£714 including VAT)
Marketing brochures and online advertising on Rightmove, Prime location and our website Tick Tick
We will market your property in our High Street office Tick Tick
Quality marketing photographs Tick Tick
Display To Let Board Tick Tick
Securing a tenant and negotiations Tick Tick
Full credit checks and referencing on prospective tenants Tick Tick
All legal documentation including 6 or 12 months Assured Shorthold Tenancy Agreement Tick Tick
Arrange transfer of keys Tick Tick
Collect the first months rent and deposit Tick Tick
Inventory and check-out fee -Cost of inventory and the checkout charge is included in setup fee Tick Tick
£96.00 including VAT Energy Performance Certificate fee Tick Tick
Collect and remit the monthly rent received Tick
Rent arrears management Tick
Deal with any routine maintenance issues Tick
Arrange for invoice settlement, deduct commission and other works Tick
Arrange for safety certificates to be kept up to date during the tenancy to ensure landlord compliance Tick
Endeavour to undertake two property visits per annum and provide the landlord with a report Tick
Arrange renewal on tenancy either to fixed-term or periodic. £60.00 including VAT Tick
Review of rent on an annual basis Tick
Mediate and correspond as necessary concerning neighbour disputes or complaints regarding the tenants Tick
Hold and manage keys throughout the tenancy term Tick
Provide end of year account to landlord upon request Tick
Letting fee charged for each new let £595.00 including VAT Tick
We can supply non-resident landlords a quarterly HMRC annual tax statement Tick
Register Landlord and Tenant details and protect the security deposit with Government-authorised Scheme Note: Austin & Roe will be using The Dispute Service (TDS) Tick
Provide the Tenant/s with the Deposit Certificate and Prescribed information within 30 days of the start of the tenancy Tick
Arrange for a deposit refund to the tenant upon conclusion of the tenancy Tick
Deregister and update the TDS record Tick
10% of rent
Plus VAT
including VAT
ARLA NAEA Ombudsman TSI TDS Rightmove

"Fantastic service, professional, friendly, knowledgeable and helpful. Everything was discussed with us, they kept us up to date with what was happening throughout our house sale; no messing or faffing around just an excellent service and results. Highly recommended."

Kim Allan-Smith

"Great service - friendly and helpful at all times. Helpful, knowledgable staff who go that extra mile to provide a great service, with a personal feeling. If you are looking to buy, sell or rent in this area then look no further than Austin & Roe."

Matt R

"Exceptional customer service. I would reccomend Austin and Roe to anyone. They cannot do enough for you. The team are outstanding nothing is to much trouble. You are treated so well all the way through your new adventure. I would use this company again and again. I looked at my property on a Sunday and had the keys on Thursday this is exceptional service. I would like to Thank each and everyone of the team."

Hazel R

"You won't find a more professional experienced team than those at Austin & Rowe. Sam, Maggie and the team have always gone above and beyond what you would expect from an estate agent. Offering honest advice with a friendly service. I wouldn't use anyone else!"

Joe Evans

"I have, in the past used other estate agents to provide a let only service for my properties however I have to say that the professionalism shown by Sam and her colleagues has been far superior to anything experienced in the past."

Simon Fox, landlord