Meet the Family

Samantha Austin

Director

I first began my journey as an Estate Agent when I was 19 years old, developing my sales and lettings experience working in Lichfield & Sutton Coldfield for five years.

After five productive years, I decided to challenge myself and enhance my skillset venturing to London to increase my experience in a faster-paced and more lucrative market.

I worked for Chestertons, who are an international brand in Hampstead, North London, and I enjoyed great success in the area and loved the village feel and community spirit, however, never one to shy away from a challenge, I aimed to move closer to London city centre.

When the opportunity presented itself to run a small independent Estate Agency in Tower Bridge, I relished the chance to further prove myself in one of the most competitive and demanding markets in the world.

It was during this time I diligently worked towards attaining recognised accreditation in Estate Agency, achieving the qualification in MARLA. My customers can feel reassured that they are receiving expert advice when dealing with their most valuable assets, property.

After several years of commitment to my profession, I decided I had extracted as much as I needed from working in London. I wanted a calmer pace, so I decided to move back to my roots in Staffordshire.

I was employed with Butters John Bee two years ago, working from their Stafford and Stone branches, and I developed a fantastic appreciation for Stone and made great connections with the local landlord community.

I met my co-director, Maggie Fitzpatrick, during this time and we decided to pursue our dream of running our own independent, prestigious High Street brand.

We worked hard to earn respect and the trust of our customers forging an excellent reputation, and in doing so, it allowed us to realise our dream to begin building Austin & Roe Independent Estate Agents. It's a privilege that I have also been able to include my family in the business providing a pleasant, welcoming, family run experience.

I am proud that after nearly 15 years of experience in the Estate Agency industry I can provide exceptional service for our customers.

Property is at the heart of what we do, and our office is located at the heart of the community, so feel free to visit us, and it would be our pleasure to assist you with any property requirements you have.

Jill Austin

Sales Valuer/Senior Negotiator

Hi, I'm Jill.

As you might have seen by my surname, I am Samantha's Mum.

When I was in my 20's my husband and I renovated properties until we had the children and we decided to slow things down.

This interest in property stayed with me, and I nurtured Samantha as a teenager into beginning a career as an Estate Agent as I knew she had the charisma and personality to succeed.

Eleven years ago I then had the opportunity to follow in Samantha's footsteps and became an Estate Agent myself, and it was the best career move I ever made.

I consider myself to be a sociable, people person; so the combination of my love for property leads to a satisfying, rewarding experience, especially as I get to meet new people and visit unique homes. I genuinely feel a real buzz when valuing property and assisting customers in the sales process; it becomes quite addictive!

I am elated that I have the chance to work with my talented daughter and to be a part of this enthusiastic, positive and distinguished team who will enhance my experience delivering a fantastic service doing what I love.

I hope to visit your beautiful homes soon.

Anna Baddeley

Sales and Lettings

Hi there,

I am Anna and I work in both sales and lettings here at Austin and Roe.

I started my journey here at age 16 through work experience and my love for the property market grew from there. I now have the pleasure of working full time, and am very passionate about providing an exceptional level of customer service and communication. I can help you find your perfect property.

I love what I do and I look forward to a career here at Austin and Roe, as we pride ourselves in going above and beyond for all clients.

Mary Webster

Senior Sales Negotiator

Hi I am Mary,

I am a senior sales negotiator that has worked as an Estate Agent for over 20 years, 11 of which have been on Stone's High Street.

I pride myself on offering exceptional customer service, let it be a first-time buyer to high volume sales projects. Nothing motivates me more than negotiating a sale and the job satisfaction of guiding a property sale to completion. I have always received positive feedback from customers for the fact I go the extra mile when supporting my clients and Austin & Roe share this ethos with me.

I have worked with everyone at Austin & Roe through previous employment and forged a great working relationship with everyone, so I am grateful to be part of this dream team.

Andrew Roe

Associate & Property Developer

Hi, my name is Andrew Roe.

I was born in Stone, and I have a proud lineage of construction and agricultural experience. I studied at Rodbaston College, qualifying with a Diploma in Horticulture. I decided to start my own business from the ground up, managing landscaping contractors and expanding into groundwork and surfacing.

Now I have been successful in business for 20 years I have begun investing in properties and developing properties while continuing to be the Managing Director of Roe Contractors Ltd.

My involvement in property development coincided with forging a productive working relationship with Samantha Austin and Maggie Fitzpatrick, who offered an exceptional level of customer service. I recognised the excellent potential in them both, and when the opportunity presented itself I was honoured to invest in the formation of a local, independent estate agent, hence the beginning of the association of Austin & Roe.